This website is managed by ZOLIVIO. Throughout it, the terms "we", "our", and "us" refer to our company. By accessing this site, which includes all the information, tools, and services made available, you agree to all the terms, conditions, policies, and notices mentioned here.

By browsing our site and/or making a purchase from our company, you are using our "Service" and agree to be bound by these general terms of use ("General Terms", "Terms of Use"), including the policies and provisions incorporated by reference or accessible via a hyperlink. These Terms of Use apply to all users of the site, whether they are visitors, suppliers, customers, merchants, or content contributors. We encourage you to read these Terms of Use carefully before accessing our site or taking any action on it. By continuing to use our site, you confirm your acceptance of these terms. If you refuse any of these terms, you will not be able to access the site’s services. Any offer made on the site is subject to strict acceptance of these terms.

Any new tool or feature added to our online store will also be subject to these Terms of Use. You can review the most recent version of the Terms of Use at any time on this page. We reserve the right to modify, update, or replace them by posting changes on our site. It is your responsibility to check this page regularly to stay informed of any updates. Any continued use of the site after the publication of changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to offer you our products and services.

SECTION 1 – ONLINE STORE TERMS OF USE

By accepting these Terms of Use, you affirm that you are of the legal age required in your region, province, or state, or have surpassed it. You also confirm that you authorize us to allow the use of this site by any minor under your responsibility.

The use of our products for illegal or unauthorized purposes is strictly prohibited. You must also comply with all laws applicable in your jurisdiction when using our services, including, but not limited to, those related to copyright.

It is prohibited to transmit viruses, worms, or any other malicious code that may harm the proper functioning of the site.

Any breach of these conditions will result in the immediate termination of your services.

SECTION 2 – GENERAL TERMS

We reserve the right to refuse to provide our services to anyone, at any time and for any reason.

You acknowledge that your content (except for information related to your credit card) may be transmitted unencrypted. This includes:
(a) transmissions over various networks,
(b) modifications necessary to comply with and adapt to the technical requirements of connected networks or devices.

However, information related to your credit card is always secured by encryption during its transmission over networks.

You are prohibited from reproducing, copying, selling, reselling, or exploiting any part of the Service, its use or access, as well as any contact listed on the site through which the Service is provided, without our prior written permission.

The section titles of this agreement are provided for reference only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We cannot be held responsible for any inaccuracies, omissions, or outdated information present on this site. The content provided is for informational purposes only and should not be used as the sole reference for decision-making. It is recommended to consult other more comprehensive, accurate, and recent sources before taking action accordingly. Any use of the information on this site is at your own risk.

This site may include historical data, which by nature is not current and is provided for reference only. We reserve the right to modify the content of the site at any time, without being obliged to update the information it contains. It is your responsibility to keep track of any updates to our site.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

The prices of our products may change at any time without prior notice.

We reserve the right to adjust, suspend, or discontinue all or part of the Service, without any obligation to notify.

Under no circumstances shall we be liable to you or any third party for price variations or changes affecting access or availability of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Some products or services may be offered exclusively online on our site, with limited quantities. Their return or exchange is subject to the conditions of our Return Policy.

We strive to accurately represent the colors and images of the items available in our store, but we cannot guarantee the accuracy of their display on your screen.

We reserve the right to restrict the sale of our products or services to certain people, regions, or jurisdictions, and to apply these restrictions on a case-by-case basis. We may also limit the quantities available and modify the descriptions or prices of products at any time, without notice. Additionally, we reserve the right to cease marketing a product at any time. Any offer of product or service on this site is invalid where prohibited by law.

We do not guarantee that the quality of the products, services, or information purchased will meet your expectations, nor that any errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, with the same credit card, or with the same billing and/or shipping address. In the event of an order modification or cancellation, we will attempt to notify you via the email, billing address, or phone number provided at the time of purchase.

We also reserve the right to block any order that we believe originates from unauthorized resellers, distributors, or merchants.

You agree to provide accurate, complete, and up-to-date information for all your orders, and to promptly update your contact details (email address, payment information, etc.) to ensure the proper processing of your transactions and the ability to contact you if necessary.

For more information, please see our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor or control.

These tools are provided as is and according to their availability, without any warranties or endorsements from us. We disclaim any responsibility for your use of these tools and any consequences that may arise from it.

If you choose to use these tools, you do so at your own risk and it is your responsibility to be aware of and accept the terms imposed by their third-party providers.

Additionally, we may add new services and features to the site in the future, including other third-party tools. These new features will also be subject to these Terms of Use.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or services available through our platform may include elements from third-party sources.

The external links present on our site may direct you to platforms that are neither managed nor affiliated with our company. We do not control the content of these sites and cannot guarantee their accuracy, reliability, or security. Therefore, we disclaim any responsibility for the information, products, or services provided by these third parties.

Any transaction made on these third-party sites is solely your responsibility. We strongly recommend that you read their policies and terms carefully before any interaction. Any questions, complaints, or claims related to these products or services should be directed to the relevant providers.

SECTION 9 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit content at our request (as part of a contest, for example) or voluntarily (ideas, suggestions, proposals, concepts, etc.), you grant us an unlimited and unrestricted right to use, modify, publish, translate, distribute, or exploit this content in any medium and at any time.

We are in no way obliged to:

1. Maintain the confidentiality of your submissions.
2. Compensate you for the use of your comments.
3. Respond to the reviews or suggestions submitted.

We reserve the right, without obligation, to remove any content that we deem inappropriate (illegal, offensive, defamatory, obscene, infringing on the rights of others, or violating our Terms of Use).

You agree not to post content that infringes on the rights of a third party (copyrights, trademarks, confidentiality, privacy, etc.), or that contains malicious elements (viruses, harmful software). You must not use a false identity, impersonate another person, or mislead anyone regarding the origin of your postings.

You are solely responsible for the comments you share and their accuracy. We disclaim any responsibility for content published by you or by third parties.

SECTION 10 – PERSONAL INFORMATION

The collection and use of your personal data on our site are governed by our privacy policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Despite our vigilance, some information available on our site or in our services may contain typographical errors, inaccuracies, or omissions, particularly regarding product descriptions, prices, promotions, shipping charges, delivery times, and the availability of items.

We reserve the right to correct any errors or omissions, to update information or to cancel an order in the event of a detected inaccuracy, and this without notice, including after the validation of your purchase.

We are not obligated to update or modify the information on our site or our services, except as required by law. The absence of an update indicated on a page does not mean that all content is necessarily up to date.

SECTION 12 – PROHIBITED USES

In addition to the restrictions mentioned in these terms of use, it is strictly prohibited to use our site or its content for: (a) illegal activities;
(b) encouraging others to commit illegal acts; (c) violating any applicable regulation, law, or order; (d) infringing our intellectual property rights or those of third parties; (e) harassing, defaming, insulting, discriminating against, or threatening any person based on their gender, sexual orientation, religion, origin, race, age, or disability;
(f) disseminating misleading or false information; (g) introducing viruses, malware, or any harmful code that may affect the operation of the site, the Service, or the Internet; (h) collecting or exploiting others' personal data without permission; (i) sending spam, phishing, domain spoofing, or abusing the site; (j) sharing obscene or immoral content;
(k) circumventing the security measures of the Service, the site, or any other connected system.

Any violation of these rules will result in the immediate termination of your access to the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We cannot guarantee that your use of the Service will be uninterrupted, secure, or error-free. We also do not guarantee that the results obtained through the Service will be accurate or reliable.

We reserve the right to suspend, modify, or discontinue the Service at any time, without any obligation to provide notice.

You use the Service at your own risk. All products and services are provided "as is" and "subject to availability," without any express or implied warranty, including those related to merchantability, fitness for a particular purpose, or durability.

To the extent permitted by law, we disclaim any liability for:

• direct, indirect, incidental, or consequential damages,
• loss of revenue, data, or opportunities,
• additional costs related to the use of the Service or a product purchased through it.

Some countries or jurisdictions do not allow the exclusion or limitation of liability for certain damages, our liability will be limited to the extent permitted by applicable law.

In any case, our total liability to you shall not exceed the amount you paid for the use of the Service or 100 euros (EUR), whichever is higher.

SECTION 14 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless our company, our partners, employees, and affiliates against any claims, costs, or liabilities (including reasonable legal fees) arising from:

• a violation of these Terms of Use,
• an infringement of the law or the rights of a third party committed by you.

SECTION 15 – SEVERABILITY

If any provision of these terms of use is found to be illegal, invalid, or unenforceable, it will be enforced to the extent permitted by law. The unenforceable part will be considered severed from the rest of the terms, without affecting the validity of the other provisions.

SECTION 16 – TERMINATION

Obligations incurred prior to the termination of this agreement will remain in effect after its end.

These terms of use remain in effect until their termination, either by you or by us. You may terminate them at any time by informing us that you no longer wish to use our services or by ceasing all use of our site.

If we believe, at our sole discretion, that you have violated any provision of these terms, we reserve the right to terminate this agreement immediately without notice. You will then remain liable for all amounts due up to the effective date of termination. We may also deny you access to our services, in whole or in part.

SECTION 17 – ENTIRE AGREEMENT

The failure to enforce a right or provision of these Terms of Use shall not constitute a waiver of that right.

These terms, along with any policy or rule published on our site in connection with our services, constitute the entire agreement between you and us. They supersede any prior communications, proposals, or agreements, whether written or oral (including previous versions of these Terms of Use).

Any ambiguity in the interpretation of these terms shall not be construed against the party that drafted them.

SECTION 18 – GOVERNING LAW

These terms of use, as well as any agreement made between you and us for the provision of services, are governed by and interpreted according to the laws in force in the country where our company is registered.

SECTION 19 – CHANGES TO THE TERMS OF USE

The most recent version of the terms of use is available at any time on this page.

We reserve the right, at our sole discretion, to modify, update, or replace any part of these terms by posting those changes on our site. It is your responsibility to check this page regularly to stay informed of any changes.

Your continued use of the site after the posting of updates constitutes acceptance of those new terms.

SECTION 20 – CONTACT DETAILS

PFor any questions regarding these terms of use, please contact us by email.